CASE STUDY · BLUEIT
Turning a technical B2B SaaS product into an understandable brand
Eight months of communications partnership with Blueit · October 2025 – May 2026
01 / WHO BLUEIT IS, WHAT THEY WERE AIMING
Blueit is a B2B SaaS startup working in industrial water management. Its product helps businesses measure, monitor and report their water use, and stay compliant with increasingly strict water efficiency regulations.
Blueit's communications goal went beyond product promotion: it aimed to become a trusted, informative authority on water in its sector, a "water intelligence hub."
I built the strategy to speak to three audiences at once, but on different layers.
CORE AUDIENCE · SALES FOCUSED
Operational and strategic decision makers who will use the product directly.
INFLUENCE AUDIENCE · REPUTATION
Media, academia, research institutions and public bodies. Critical for building the ecosystem.
PUBLIC AUDIENCE · AWARENESS
A broader public sensitive to sustainability, meant to see the inspiring side of the brand.
02 / STARTING POINT
PREVIOUS STATE
- No audience segmentation
- No defined content calendar or brand voice
- Irregular posting rhythm
- No measurement
THE SECTOR'S CHALLENGE
Translating dense technical topics like regulations, ISO standards and legislation into language that earns the trust of a professional audience while staying accessible to the general public. Water risk is real and serious, but credibility could only be built through a solution-focused framework, without resorting to crisis language.
03 / APPROACH
— 01
Layered content architecture. The content plan was built around monthly themes; which audience, format and tone each piece would address was defined at the planning stage. Every month's plan covered all three audience layers in balance.
— 02
Brand voice and visual identity. I built Blueit's content language and its visual identity on social media. Technical topics were translated into language everyone could understand while keeping the depth of expertise; the tone deliberately stayed away from anything alarmist or crisis-driven.
— 03
Consistent organic content production. I built a monthly content calendar for LinkedIn and Instagram, produced and published content consistently. The first four months were dedicated entirely to organic growth; this is where the brand's voice, content formats and visual language took shape.
— 04
Founder visibility. I made founder Hülya Tomak's expertise and standing in the sector visible on Blueit's corporate accounts. The founder's expert identity became the strongest carrier of Blueit's authority goal.
— 05
Webinar communications. I developed the name and format concept for the webinar series, built content ideas around monthly themes, and ran all the promotional content and campaigns. The webinar content itself was prepared by the Blueit team; my role was getting that information to the right audience in the right language.
— 06
Ad management. From February 2026, I added targeted LinkedIn campaigns on top of the organic foundation. Every campaign's data was tracked and learnings were carried into the next one: the second campaign in the partner program series was optimized using the data from the first, producing similar results at a notably lower cost and converting directly into business meetings.
— 07
Measurement and reporting. The performance of every channel was tracked through monthly reports; content, format and budget decisions were made based on data. Benchmarking against local and global competitors was a regular part of the reporting.
04 / RESULTS
04 / RESULTS · AD PERFORMANCE
04 / RESULTS · FOUNDER VISIBILITY
A single organic LinkedIn post focused on the founder, with no ad support, became the strongest organic content of the eight months.
15.000+ impressions
%41 engagement rate
WHY IT MATTERS
The hardest thing for a technical B2B brand to do is build a trust-based connection with its audience; founder content does exactly that. Readers see the expert behind the brand, their story and their motivation; the brand stops being just a logo and becomes a voice people follow. That's why founder visibility became a fixed part of the posting calendar.
05 / WHERE IT STANDS IN THE SECTOR
Today, Blueit's monthly LinkedIn engagement is over four times that of its closest competitor.
Hülya Tomak
Founder, Blueit
As a startup in water technology, we've been working with Melis for about 8 months now. We built our social media target audience, content language and visual identity together with her. The hardest part for us was making technical, regulation-heavy topics understandable and getting them to the right audiences in the right way. Melis has genuinely done an excellent job with this. We're reaching the audiences we want to reach, intensely — we've even started hearing comments like "we see Blueit everywhere" from people around us. But what matters most to me is that she analyzes and delivers what I explain better than I could myself, she's always easy to reach, she does her work with genuine enthusiasm, and she stays fully engaged with the process. If you're looking for someone strategic and solution-oriented on the communications side, I'd recommend Melis without hesitation.
06 / WHY IT MATTERS
Every piece of content produced in communications today adds to tomorrow's trust capital. A startup that starts building this early has already opened a gap that's hard to close once competitors start moving.